FAQ
Frequently Asked Questions
- What to do if the Manager account gets accidentally locked?
- How to log in Manager if username or password is forgotten or Manager credentials are not working?
- What to do if the Manager does not allow saving or is unresponsive?
- Who to contact if I have issues using the Manager?
- Live chat is not working/opening?
- I am trying to withdraw my crypto settlement but it says “Withdrawal unsuccessful”. What does that mean?
- I am trying to withdraw my crypto settlement but it says “Withdrawal not available - verify your company”. What does that mean?
- How to add a new store?
- How do I add another POS device?
- How to add another payment method?
- Do I need a crypto wallet for my crypto payouts?
- Where can payouts/settlements, Crypto invoices and Billing reports be viewed?
- How to change the currency in which my Crypto payouts are received?
- How can crypto from Manager be withdrawn?